Thanks for all the help with support matters!

I just wanted to post a short note to give a big heads up to you all labels/artists/managers that responds so quickly and swift to mails from us regarding support issues. Klicktrack are happy to have a smooth and well functioning system running but occasionally your/ our end customers experience problems with their downloads. It can be a damaged file or something missing in a release. Your quick and effective handling of such cases is much appreciated! In this way we can keep up a very good level of service and customers are happy to get their problems solved in an efficient way and will hopefully come back for more good music.
Thanks a lot!

3 Responses to “Thanks for all the help with support matters!”

  1. Mattias Löfroth Says:

    Thank you! It is a pleasure working with everybody at klicktrack. Always quick and great support, even if the matter itself is small.

    Best,
    Mattias
    Kinetophone

  2. alex / SEM label Says:

    yes, klicktrack rules :)
    people are great, admin is really clear and simple
    go ahead,
    it rocks!
    Alex

  3. Chris Stinich - Atavistic Records Says:

    Great place to get the music. The staff is nothing less than 100% satisfying!

    Chris Stinich
    Atavistic Records

Leave a Reply